Rock Auto Parts is an online store for all your auto parts need. Rock Auto sells almost every type of part for your car. You will be able to find chassis parts (like ball joints, tie rod ends, springs), fuel & emission parts (like carburetors, fuel pumps, fuel injectors, oxygen sensors, EGR valves), radiators, engine blocks & complete rebuilt transmissions, suspension parts (like struts & shocks), electrical parts (like alternators, starters, switches & relays), ignition parts (like spark plugs, distributors & coils) and so much more.
Are You Affiliated With RockAuto Auto Parts?
No. This site is a general information site to help consumers. We sell nothing. All we do is give information. It is up to the general public to make a decision on where to buy parts.
Where do Rock Auto Parts Come From?
When purchasing auto parts from Rock Auto, you will find original parts from GM and Ford along with Tier 1 OEM suppliers like Monroe, Gates & Federal-Mogul.
Can You Buy RockAuto Parts in a Store?
RockAuto sells parts online only. They do not offer a paper catalog or sell parts in stores. They have an online catalog only and will ship the parts to your home.
Does Rock Auto Sell Other Parts?
Currently, Rock Auto only sells parts for cars and trucks. While some parts may fit other items, the priority is on auto parts. If you have a part number, you can search their site for the particular part needed.
What is the Return Policy?
RockAuto Auto Parts contacted us and asked us to take down their official Return Policy. Therefore, we will now only have a summarization of the policy on this site. For their official policy, check out their site.
As of July 25, 2011, the return policy for RockAuto Auto Parts was as followed:
Everything RockAuto Auto Parts sells for full part cost is returnable for 30 days unless is has a “No Return” label. If you are not satisfied with something or don’t need it, you need to go to the Order Status page or send an e-mail to firstname.lastname@example.org. If you damage the part, it will not be returnable. So please do not try to make it fit.
Returns go to different places so check out where you need to return it to before sending it back. Always check you have everything before you return it and read the instructions carefully. Don’t paint any part until you KNOW it is the right part. If you paint or write on the part, the RockAuto Auto Parts will not credit you for the return.
RockAuto Auto Parts does not refund shipping charges unless it is their mistake. So if you get a part and decide you don’t need it, then you will be responsible for shipping both ways. If you refuse the shipping, then you will still be charged shipping. It will be deducted from your refund.
It generally takes about 5 business days to process a refund. Tracking numbers makes the refund faster to keep it handy.